At Lead Garden Machines ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website www.leadgardenmachines.com and purchase products such as the LDG8T 8-Ton Gasoline Log Splitter.
1. Information We Collect
We may collect the following types of information:
- Identity Data: Name, username, or similar identifier
- Contact Data: Billing address, delivery address, email, phone number
- Transaction Data: Products purchased (e.g., LDG8T log splitter), payment details, order history
- Technical Data: IP address, browser type, time zone, cookies, device information
- Usage Data: How you navigate our site, which products you view
2. How We Collect Your Information
- Direct interactions: When you fill out forms, place an order, or contact us.
- Automated technologies: Cookies, server logs, and analytics tools (see Section 6).
- Third parties: Payment processors (PayPal, Stripe), shipping carriers, and marketing platforms.
3. Why We Use Your Information
- Process and deliver your order (e.g., ship your LDG8T splitter) — Contract performance
- Manage payments and prevent fraud — Legal obligation
- Send order updates and customer support — Contract performance
- Send marketing emails (if you opt in) — Your consent
- Improve our website and product offerings — Legitimate interest
4. Who We Share Your Information With
- Shipping carriers (FedEx, UPS, etc.) — To deliver your log splitter
- Payment processors (PayPal, Stripe) — To process transactions
- Email platforms (Klaviyo, Mailchimp) — To send marketing if you subscribed
- Marketing & Communication Tools — To reach customers on their preferred platforms
Currently we use the following platforms for marketing and customer communication:
- Facebook – For advertising and retargeting
- WeChat – For customer support and inquiries
- LinkedIn – For B2B outreach and professional networking
- WhatsApp – For direct customer communication and order updates
We may add additional tools in the future. If we do, we will update this policy accordingly. We do not sell your personal information.
5. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Opt out of marketing emails
- Withdraw consent at any time
To exercise these rights, contact us at: info@leadgardenmachines.com
6. Cookies and Tracking
We use cookies to:
- Keep items in your cart
- Remember your preferences
- Track site performance (Google Analytics)
- Show relevant ads (Facebook Pixel)
You can disable cookies in your browser settings, but some site features may not work properly.
7. Data Retention
- Order information: 5 years (for tax and warranty purposes)
- Marketing data: Until you unsubscribe
- Analytics data: 26 months (Google Analytics standard)
8. International Transfers
If you are in the EU/UK, note that your data may be transferred to and processed in countries outside Europe (e.g., United States). We ensure appropriate safeguards are in place (Standard Contractual Clauses).
9. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this policy occasionally. The "Last updated" date at the top reflects the most recent changes.
11. Contact Us
If you have questions about this privacy policy or your data:
Lead Garden Machines
Email: info@leadgardenmachines.com
Address: Gangtou Industry Zone, Wuyi, Zhejiang, China